Overseas Consultants or Study Abroad Agents require a purpose-built CRM that caters to their unique needs, enabling them to effectively manage and streamline their operations. By implementing a CRM specifically designed for Study Abroad consultants, they can enhance efficiency, productivity, and overall performance. A Study Abroad CRM empowers consultants to efficiently handle student inquiries, facilitate seamless communication, manage financial transactions, and track performance, all within a single centralized platform. This integrated approach eliminates the need for disparate systems and manual processes, resulting in improved workflow and enhanced productivity.
In this blog post, Meritto (formerly NoPaperForms) will delve into the importance of a purpose-built CRM for Study Abroad consultants. We will explore how a CRM can boost conversion rates, streamline revenue, and contribute to the overall success of the consultancy business. Join us as we unravel the benefits of a Study Abroad CRM and discover how Meritto can help consultants optimize their operations and achieve their goals.
Quick Read: What is B2C CRM and How is it Different from B2B CRM?
After being hit hard by the pandemic, the Study abroad business has gained its boom back. Thus, now is the time for agents and consultants to gain competitive edge in the industry by switching to tools like CRM that are built to scale the business. Here are some reasons to understand why study abroad consultants need a CRM-
A CRM allows you to capture and manage all the incoming leads/ enquiries on in a centralised location, making it easy to access and update. This information can include contact details, academic records, test scores, and application status, which can be used to track the journey of students throughout the application process and conversion journey. This information can also be used to provide personalised support and guidance to students, helping them to navigate the application process more effectively.
Quick Read: What is Lead Management? How to Enhance your Lead Conversion Rate?
Managing communication with students is a critical aspect of the study abroad business, thus, a CRM for Study Abroad Consultants must enable you in doing that efficiently. Consultants can send automated emails, SMS, WhatsApp to students, keeping them informed about important deadlines and requirements for the chosen course and university abroad. Additionally, it allows consultants/ sales agents to schedule and conduct virtual meetings with students, which can be especially useful for those who are located in different parts of the world.
Another major advantage of using a CRM is that it enables overseas consultants to track their leads and opportunities, giving them an overview of the sales pipeline and forecasting future revenue. Thus, the sales team can clearly convert leads efficiently and will be able to cross-sell the opportunities. This information allows them to plan and budget accordingly, and make necessary adjustments to their sales strategy.
Integration with financial systems such as accounting software, to automate financial transactions and record keeping is another benefit that comes handy with the CRM. This helps in reducing errors and improving the accuracy of financial records. Additionally, it can be used to generate invoices and receipts, which can help to streamline the billing process.
A CRM for Study Abroad consultants can enhance the efficiency of the teams in several ways. Some of the most fundamental ones with respect to the overseas education business are:
In conclusion, a CRM is an essential tool for agents, providing a centralized system for managing student information, communication, financial transactions, and performance tracking. It helps to streamline operations, increase efficiency and productivity, and improve the overall student experience. Thus, it’s high time that study abroad agents now make the right choice for their business and switch to Meritto’s (formerly NoPaperForms) CRM for Overseas Consultants. Schedule a demo today!
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